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From The Eyes Of The Front Line

A 20 year old millennial cashier “Tom” shared his experiences with customers during his first 7 hour shift at Target.  He now has over 25,000 followers on his Tumbler, Facebook, YouTube and Twitter accounts.

Below are some of his funny experiences, observations and encounters:

His “diary” for the first week told of selling lingerie to an 80-year-old woman, 15 gallons of kitty litter to a soccer mom who refused to break eye contact, and a bucket to an “intimidating farmer man in overalls and pigtails.” He marveled at coupon professionals, snagged some free frapuccinos from Starbucks and discovered that giving stickers to little kids was the best part of his job.

He described his personal hero as …

“An elderly man in a fedora pushed two full carts into my lane. They were both filled to the brim. He bought 52 12-packs of Mountain Dew. 12 were diet. He repeatedly told me he was 80 years old. As I handed him his receipt, he leaned in and whispered, “I’m going to get DRUNK.”

Using the screen name kimpossibooty, Tom was stunned when the tales went viral and prompted positive reaction from readers across the country.

His writing and willingness to share is what millennials are doing everyday when they post to Facebook, Twitter or Instagram.  His writings raises a larger question for retailers in their desire to control what employees say about their work lives and what constitutes private versus public comments.